1. Introduction
Welcome to intellisell.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how intellisell ("we," "us," or "our") collects, uses, discloses, and protects information in relation to our AI sales intelligence platform (app.intellisell.ai), website (intellisell.ai), and related services (collectively, the "Services").
This policy applies to the information we collect from:
- Users: Individuals and organizations who create an account and use our Services.
- Website Visitors: Individuals who browse our website.
- Prospects: Companies, Businesses, Organisations and Individuals whose professional information is processed by our Services on behalf of our Users.
By using our Services, you agree to the collection and use of information in accordance with this policy.
Who we are
The Intellisell.ai Platform is owned and operated by Hana Creations located in Victoria, Australia
For the purposes of the GDPR, Hana Creations is the "Data Controller" for the personal data of our users. Our designated Data Protection contact can be reached at [hello@intellisell.ai].
2. Information We Collect
We collect information to provide and improve our Services. The type of information we collect depends on your interaction with us.
A. Information You Provide to Us as a User:
- Account Information: When you register for an account, we collect information such as your name, email address, company name, job title, and password.
- Payment Information: When you subscribe to a paid plan, we collect payment and billing information through our secure third-party payment processors. We do not store your full credit card information on our servers.
- Communications: If you contact us directly for support or other inquiries, we may receive additional information about you, such as the contents of your message and any attachments you may provide.
B. Information We Process on Behalf of Our Users (Prospect Information):
Our core service is to help our Users research and understand their sales prospects. To do this, our AI-powered platform collects and analyzes information about professionals and companies from publicly available sources on the web. This may include:
- Professional Information: Name, job title, employer, work history, professional social media profiles (e.g., LinkedIn), and other information made public in a professional context.
- Company Information: Company name, industry, size, location, news articles, blog posts, press releases, social media updates, and other information made public in a professional context.
Important Note: We collect this Prospect Information from publicly accessible internet sources and third-party vendors and service providers who provide these services. We do not intentionally collect non-public personal information. Our service is designed to analyze and contextualize this public data to create business insights. If we become aware that we have collected personal information of any Prospect without verification of consent, we will take steps to remove that information from our servers.
C. Information We Collect Automatically:
- Usage Data: When you use our Services, we automatically collect information about your interactions, such as the features you use, the prospects you research, the queries you make, and the dates and times of your access.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. This helps us operate our Services, understand how they are used, and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for various purposes:
- To Provide and Maintain our Services: To operate the platform, create and manage User accounts, process transactions, and provide customer support.
- To Improve and Personalize our Services: To understand usage trends, analyze performance, develop new features, and personalize your experience.
- To Communicate with You: To send you service-related announcements, updates, security alerts, and administrative messages.
- For Marketing and Promotions: To send you marketing communications about our products and services. You can opt out of receiving these communications at any time.
- For Safety and Security: To protect our platform, prevent fraud and abuse, and enforce our terms of service.
- For Legal Compliance: To comply with legal obligations, court orders, or other legal processes.
4. How We Share and Disclose Information
We do not sell your personal information. We may share information in the following circumstances:
- With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), payment processing, and customer support services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of Users or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such deal and outline your choices in that event.
- With Your Consent: We may share your information with your consent or at your direction.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption (such as SSL/TLS) to protect data in transit and at rest. However, no electronic transmission or storage method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Data Rights and Choices
You have certain rights regarding the personal information we hold about you.
User Information:
- Access and Update: You can review and update your account information by logging into your account settings.
- Deletion: You can request to delete your account by contacting us. Please note that we may need to retain certain information for record-keeping purposes or to complete transactions.
- Opt-out of Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of the email.
Prospect Information:
- If our platform has processed your professional information and you would like to request its removal from our systems, please contact us at the email below. We will review your request and take appropriate action in accordance with applicable law.
7. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Services, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@intellisell.ai